These General Conditions regulate the acquisition of the products offered on the website ww.blackdogcoils.com, owned by BLACKDOG COILS, SL
The acquisition of any of the products entails the full and unreserved acceptance of each and every one of the General Conditions indicated, without prejudice to the acceptance of the Particular Conditions that may be applicable when acquiring certain products.
Estas Condiciones Generales podrán ser modificadas sin notificación previa, por tanto, es recomendable leer atentaThese General Conditions may be modified without prior notification, therefore, it is advisable to carefully read their content before proceeding to purchase any of the products offered.
BLACKDOG COILS, SL, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:
- Its corporate name is: BLACKDOG COILS, SL
- Its commercial name is: BLACKDOG COILS, SL
- Its CIF is: B01611078.
- Its registered office is at: C/ Zurich, 19 – Polígono Industrial Európolis – 28232 – Las Rozas – Madrid – Spain.
To communicate with us, we put at your disposal different means of contact that we detail below:
- Phone: 914496321 and 618926315. Hours Monday to Friday from 8:00 a.m. to 7:00 p.m.
- Email: firstname.lastname@example.org
- Postal address: C/ Zurich, 19 – Polígono Industrial Európolis – 28232 – Las Rozas – Madrid – Spain.
All notifications and communications between users and BLACKDOG COILS, SL will be considered effective, for all purposes, when they are made through any of the means detailed above.
WE SHIP ANYWHERE IN THE WORLD. Contact us to organize your order, transport, economic conditions, etc.
VAT is included in the price.
- Shipping costs are free for all orders over €300.
- Shipping costs amount to:
- Within the peninsula, €12 VAT included.
- Portugal: €12.
- Balearic Islands: €20
- Canary Islands: €30
- Rest of the world, consult.
To make a purchase effective, it is necessary to carry out the process in online mode, following all the steps. At the end of the process you will receive an e-mail in the email account you provide indicating that the purchase has been made successfully.
You can choose between the following payment methods:
- With Credit Card or Paypal. If you want to buy with Paypal you have to register for free in this payment method. Paypal also offers you the possibility to pay by card without registering with Paypal. If you are going to pay by credit card, select Paypal as the payment method and on the final screen select at the bottom right that you do not have a Paypal account.
- By Bank transfer. At the end of the purchase process you will be informed of the bank account in which to make the payment.*
- SeQura Split your payment
In our shipments we trust Correos Express courier company.
The delivery time if the product is in stock is from 24 to 48 hours on working days.If you make the payment by transfer or account deposit, we advise you to send a receipt by email, since shipments are subject to verification that the payment has been made. In these cases, it is understood that the order has been placed correctly when it is verified that the payment has been received. Consequently, the delivery time is counted from that moment.
You can place the order even if it is indicated that the product is not in stock.If the product is not in stock, and if you are not satisfied with the shipping times, you can proceed to cancel the order without additional charge as long as it is before your order has been shipped.
The products offered, along with their main characteristics and their price appear on the screen.
BLACKDOG COILS, SL reserves the right to decide, at any time, the products and/or services offered to Clients. In this way, BLACKDOG COILS, SL may, at any time, add new products and/or services to those currently offered. Likewise, BLACKDOG COILS, SL reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the products offered.
All this without prejudice to the fact that the acquisition of any of the products can only be done through the subscription or registration of the USER, granting by BLACKDOG COILS, SL to the interested party a Username and a password, which will personally identify and enable them to be able to access the products.
Once inside www.blackdogcoils.com, and to access the contracting of the different products, the User must follow all the instructions indicated in the purchase process, which will mean reading and accepting all the general and particular conditions set at www.blackdogcoils.com.
Personal data such as Name, Surname, DNI, Billing Address, Shipping Address, Contact Telephone and Email will be requested.
BLACKDOG COILS, SL intends to guarantee the availability of all the products that are advertised through ww.blackdogcoils.com. However, in the event that any requested product is not available or if it is out of stock, the customer will be informed by phone call as soon as possible.
Proceso de compra:
- All the products that you want to acquire are selected.
- You can go to the cart and see the selected products, before finishing the purchase process.
- Or you can go to Checkout.
- If you are a CUSTOMER, you must enter LOGIN and PASSWORD to complete the purchase process.
- If you are not a customer, you must enter a series of mandatory data, such as Name and Surname, DNI, Email, Telephone, Country, Delivery address (invoicing address may be included), Postal Code, City and Province.
- You must add a PASSWORD that will serve later or in future purchases.
- If we have a discount code, we must enter it.
- We select the chosen payment method.
- If the payment method is deferred, there is a margin of one hour for the final confirmation.
The contract will be filed with the order number .
Likewise, it is recommended that the customer print and/or save a copy of the conditions of sale on a durable medium when placing their order, as well as the proof of receipt sent by BLACKDOG COILS, SL by email.
Together with your order, you will receive the corresponding invoice.
Said invoice will be included in the package.
Delivery of orders:
The order will be delivered to the address designated by the client at the time of contracting according to the chosen method.
The scope of delivery includes any country in the world.
Products purchased through ww.blackdogcoils.com enjoy a 2-year warranty period from the time of purchase, which covers possible manufacturing defects in the product, as well as any breakdown occurring during said period.
All our products are of high quality and are manufactured with the most rigorous standards in the market. The guarantee of all our products is provided and established by virtue of the provisions of Law 23/2003, of July 10, on Guarantees in the Sale of Consumer Goods, a legal framework that aims to provide the consumer with different options to demand reorganization when the property purchased is not in accordance with the contract, giving you the option of demanding the repair or replacement of the property, unless it is impossible or disproportionate. When the repair or replacement is not possible or is disproportionate, the consumer may demand a price reduction or termination of the contract.
Excluded from the guarantees are consumable products, deficiencies caused by improper use or manipulation, connection to the electrical network other than that indicated, incorrect installation or defects derived from any external cause.
In products of a durable nature, the consumer will have the right to an adequate technical service and the existence of spare parts for a minimum of 5 years from the date on which the product ceases to be manufactured, without the price of the spare parts being able to be increased when applying them in the repairs.
Para conocer las gestiones que deben seguirse ante los problemas o las averías en un producto pueden contactar:
- With the customer service of ADMICOVE, SL on the telephone number 914496321.
To avoid problems with the installation or operation of the purchased product, please ensure that you have followed the installation and operation instructions contained in the user manuals.
If even so, the purchased product does not work correctly, you should immediately contact the manufacturer’s customer service and technical assistance, or, where appropriate, the representative or distributor.
Technical services will usually require you to provide them with the following information:
- Invoice number.
- Identification of the specific model.
- Serial number
Queries:You can ask us any questions on the phone 618 926 315, through our contact section or by email at email@example.com and we will respond as soon as possible.
Code of conduct:
The parties submit for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of Admicove, sl
Blackdog coils, sl
C/ Zurich, 19 – Polígono Industrial Európolis
28232 – Las Rozas (Madrid).